We all know what it feels like in the moments right before we try something new. There's a nagging, persistent voice of apprehension telling us all the reasons we should just stay in our comfort zone! We'd do anything to know: Is it fear, or is it wisdom speaking to us? So in this episode, I'll teach you some of the characteristics of fear and wisdom, so that you can become more confident in your decisions. My guest this week is a good friend of mine, best-selling author and speaker at this year's Business Boutique event, Patsy Clairmont. Patsy's experience with fear is very tangible, so she'll share her personal journey of how she finally disarmed the lies of fear. Plus, I'll answer your business questions from Business Boutique events! 1:17  How To Tell the Difference Between Fear and Wisdom 14:44 Interview with Patsy Clairmont 49:29 Business Boutique Nashville Event Info 51:33 #ASKCHRISTYWRIGHT 59:14 Homework Get Christy's Fear or Wisdom Filter by filling out the form here! - To save $10 on any Business Boutique Nashville ticket, use the code BBWRIGHT. Sign up for the Business Boutique Academy at BusinessBoutique.com/Academy. - If you have a success story you would like to share with the Business Boutique community, email me at podcast@businessboutique.com. New podcast episodes are available every other week.

Your brand is made up of look, tone and feel. We covered the look and tone in episode 31, so in this episode, we'll talk about the tone, so that your brand-and, as a result, your business-feels like you. Plus I'll teach you how to show your customers that you care through your policies, messaging and brand experience. My guest this week is branding expert, psychologist and author Joseph Michelli. Joseph has written several books, including The Starbucks Experience, and has helped companies like Zappos, Mercedes Benz and Starbucks develop their brands. He'll give you practical ways to give your customers an above-and-beyond experience and reveal two big mistakes to avoid when presenting your brand. And I'll give you simple, quick tips to make the most of the upcoming holiday season! Plus, I'll answer your business questions from Business Boutique events. 1:02  The Feel and Experience of Your Branding 21:00 Interview with Joseph Michelli 46:59 Preparing Your Life for Christmas 51:47 #ASKCHRISTYWRIGHT 59:13 Homework Get Christy's Style Guide by filling out the form here! - To save $10 on any Business Boutique Nashville ticket, use the code BBWRIGHT. Sign up for the Business Boutique Academy at BusinessBoutique.com/Academy. - If you have a success story you would like to share with the Business Boutique community, email me at podcast@businessboutique.com. New podcast episodes are available every other week.

Branding is so much more than colors, fonts and pretty pictures-it's about creating an identity. When you make a purchase, whether you realize it or not, you're choosing that brand over another because you feel it represents you. So you may recall in Episode 2 of the podcast, we talked about the look, tone and feel of your brand. But in this episode, I want to take a deeper dive on the look and tone, so that when you're audience interacts with your business, they know it's for them! One of my absolute favorites-best-selling author and CEO of Storybrand-Donald Miller, is back! He'll unpack his Storybrand concept for us, and y'all, this is a powerful way to grow your customers and your profits. If you're dreaming up your brand right now or your existing brand isn't connecting, you need to hear this interview. Plus, I'll answer your business questions from Business Boutique events! 1:03  The Look and Tone of Your Branding 18:37 Interview with Donald Miller 50:09 Preparing Your Business for Christmas  53:04 #ASKCHRISTYWRIGHT 62:01 Homework Get Christy's Style Guide by filling out the form here! - To save $10 on any Business Boutique Nashville ticket, use the code BBWRIGHT. Sign up for the Business Boutique Academy at BusinessBoutique.com/Academy. - If you have a success story you would like to share with the Business Boutique community, email me at podcast@businessboutique.com. New podcast episodes are available every other week.